Program Manager, Medical Strategy

About the Abortion Coalition for Telemedicine (ACT)
At ACT, we are committed to advancing reproductive equity by expanding access to abortion care through telemedicine. Our work is rooted in empowerment, innovation, and collaboration, ensuring that individuals can access the healthcare they need regardless of their zip code or socioeconomic status. 

About the Role - Program Manager, Medical Strategy 
The Program Manager, Medical Strategy,  will play a crucial role in planning, executing, and maintaining all medical and clinical support programs at ACT. This position is central to furthering ACT’s mission of making safe, timely telemedicine abortion readily available throughout the United States.

Reporting to the Director of Medical Strategy, the Program Manager will ensure our day-to-day operations are efficient, compliant, and sustainable, directly driving our ability to expand telemedicine abortion access. This role specifically focuses on delivering quality support and assistance to telemedicine providers, managing critical programs such as our provider network, malpractice coverage, and clinical resource development. This is a unique opportunity to lead the operational excellence and long-term sustainability of vital, cutting-edge healthcare delivery programs.


Your responsibilities will include:

• Program Management & Operations
  • ACT Membership and Provider Relations: Serve as the primary operational point-of-contact for all ACT provider members. Manage and streamline the member onboarding, credentialing, and ongoing engagement process to ensure a robust and active network of telemedicine abortion providers.
  • Malpractice Program Management: Oversee the operational requirements of ACT’s medical malpractice program, including managing documentation, ensuring provider compliance, and facilitating necessary renewals and communication with legal/insurance partners.
  • Clinical Resource Development: In collaboration with the Director of Medical Strategy, manage the development, review, and dissemination of clinical protocols, best practice guides, and educational materials for ACT members, ensuring they reflect the highest standards of evidence-based reproductive healthcare.
• Relationship Management & Representation
  • Medical Organization Outreach: Maintain and strengthen strong, proactive connections with associated national, state, and local medical and clinical organizations (e.g., ACOG, SFP, NPs/Midwifery groups).
  • Clinical Representation: Represent ACT’s clinical team at partner meetings, workshops, and national conferences as needed,
  • Internal Communication: Facilitate clear and consistent communication between the Director of Medical Strategy and the broader ACT team, particularly for updates on clinical operations, provider needs, and program status.
• Planning & Administration
  • Meeting Coordination: Plan and coordinate all logistics for key internal and external ally meetings, including scheduling, creating professional agendas, capturing detailed minutes, and ensuring all follow-up tasks are assigned and completed in a timely manner.
  • Initiative Development: Be responsible for the operational development and execution of new initiatives and projects, translating high-level strategic goals into actionable steps and clear deliverables.

Who You Are

• Proactive Collaborator: You are quick to lend a hand and naturally seek to support both small projects and strategic goals. You work across cultural lines with a low-ego approach, building trust and setting colleagues and partners up for success.
• Results-Oriented and Resourceful: You thrive in ambiguity and rapid change, identifying creative solutions to obstacles. You excel at self-management and are rigorous about prioritizing to get things done.
• Meticulous and Detail-Oriented: You believe that the little things matter. Your meticulous nature means you are precise and thorough in everything you do, from drafting a memo to coordinating a complex global meeting. Your attention to detail ensures all materials and projects you touch are flawless, reflecting a commitment to excellence.
• Mission-Driven: You have a fierce and unwavering commitment to reproductive freedom and abortion access.

What You’ll Need

• Experience & Sector Expertise: 4-6 years of experience in program management or operations, preferably in a reproductive care or health-focused nonprofit setting. Must demonstrate a clear understanding of reproductive health care delivery in the U.S.
• Operational Excellence: Proven ability to manage complex, multi-faceted projects and translate strategy into actionable steps. Highly organized with intense attention to detail and a track record of meeting strict deadlines.
• Leadership & Accountability: The ability to drive key initiatives, ensure program deadlines are met, and keep internal leadership focused and on track to achieve organizational goals.
• Professional Communication: Excellent written and verbal communication skills, including drafting clear operational documents and effectively representing the clinical team to external medical organizations.
• Adaptability & Discretion: Demonstrated resiliency and the ability to quickly adapt work to meet evolving demands. Must practice discretion and maintain strict confidentiality in all matters.
• Shared Values & Cultural Fluency: A strong commitment to reproductive justice and the cultural fluency required to build and maintain effective relationships with a diverse network of providers and partners.

Compensation and Location
ACT provides a comprehensive benefits package, including:

• Employer-covered medical insurance, dental, vision, and life insurance.
• 13 standard and 4 floating  paid holidays per calendar year.
• A 401k plan with employer contributions.
• 120 hours of vacation time per year, as well as paid sick and personal time.

The starting compensation for this position is a non-negotiable annual salary of $100,000. We are not able to negotiate salary with anyone in order for us to ensure equity across all candidates.

Regarding location, please read carefully: This is a remote position, as the organization operates virtually. However, the candidate will be expected to visit NYC/Brooklyn frequently (on average, once a month, in addition to other travel), and therefore should live within a reasonable travel distance. Additionally, due to compliance considerations, the candidate must be a resident of the state of New York. 


The Application Process
ACT has engaged Equitable Hiring Group to support this hiring process. To apply, please complete the short form to the right. 

Please submit your application by Tuesday, October 21st. Our simple process makes it easy to apply early!

To ensure an equitable review, we ask that you remove the names of the schools you attended (both undergraduate and graduate) from your resume. Please retain the degree itself. For example, instead of "Greendale Community College - B.A. Economics," simply list "B.A. Economics."

This evaluation process will follow practices shown to reduce bias in decision-making and may be different from other application processes you have experienced.

The overall evaluation process will look to follow this anticipated timeline:

• Late October: Selected candidates will be asked to complete a short answer questionnaire. 
• Early November: Selected candidates will participate in a video interview with ACT staff. 
• Mid-November: Selected candidates will be asked to complete a paid, timed trial project. 
• Late November: Selected candidates will participate in a video panel interview with multiple team members. 
• Early December: Offer extended.
• Monday, January 5th, 2026: Anticipated Start Date

If you have any questions about the opportunity, please email [email protected].